What happens when I modify, cancel or reactivate the “Parent” reservation?

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What happens when I modify, cancel or reactivate the “Parent” reservation?

Modification:

When the “Parent” reservation is modified, e.g. moved to a new date or room type, if the Parent reservation already has a COVIC-HOLD reservation associated with it, the system will automatically move the associated COVID-HOLD reservation to the new room type and/or the new dates following the Parent reservation.

If the Parent reservation does not have a COVIC-HOLD reservation associated with it, and newly modified date is within the feature effective date range, then the system will automatically create a new COVID-HOLD reservation for it.

Note: when the Parent reservation is MOVING OUT of the feature effective date range, the system will still move the associated COVID-HOLD reservation with it. It is the user’s discretion to keep or cancel the associated COVID-HOLD reservation.

Cancellation:

When the “Parent” reservation is cancelled, if it has an associated COVID-HOLD reservation, it will be automatically cancelled too.

Reactivation:

When you attemp to reactivate a cancelled “Parent” reservation, if the reservation in within the feature effective date range, the system will attempt to reactivate the associated COVID-HOLD reservation as well. If there is not enough inventory for the COVID-HOLD reservation, the system will generate a warning as shown below. And you will have the option to proceed without a COVID-HOLD reservation. In that case, the associated COVID-HOLD reservation will stay cancelled.

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