How to view the room status?

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How to view the room status?

Room Status is under Housekeeping -> Room Status section. It always shows the current room status.

The rooms are sorted based on their locations by default. In the OnRes system, the room locations can be set up at Setup -> Rooms section.

Viewing room status

The Room Status shows the following information about the rooms:

  • Room Status – Active, Out of Order (OOO), Out of Service (OOS). These statuses are set at the Room Setup section (Setup >> Rooms).
  • Reservation Info – When a room is assigned to a reservation, the reservation information would appear in this column. E.g. Check-in, Checked-in, Staying-over, Check-out, Checked-out. It would also indicate whether a reserved room is set to Early Check-in or Late Check-out, etc.
  • Occupancy – Vacant or Occupied. Once the guest is checked in the room, the system will update the room status to Occupied. When the frontdesk checks out the guest, the system will update it to Vacant. If needed, Housekeepers can also override this status by clicking on the button (and then press Update).
  • Status – Housekeeping statuses including Dirty, Clean, and Inspected.
  • Notes – Housekeepers can view or edit notes for each room
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