By default, the right side reservation panel is hidden in the enhanced reservation view. There are two ways to see the reservations in the enhanced reservation view: For example, if you want to see the reservations for 26 March, click on ’26 Mar’, and it will be highlighted in yellow color as shown in the […]
How to use the Smart Search function in Enhanced View of Reservation Manager?
You can use the Search box visible in the Enhanced View of the Reservation Manager as shown above to find reservations in the system by the following information. The system will try to search the reservations within the date range that you have currently set. If no desired search results are found, you can click […]
How to use the Filter function in the Enhanced View of the Reservation Manager?
You can click on the filter box as shown above, type in the product name (fully or partially) and the product rows in the table will be filtered by the full (or partial) name that you have typed in. For example, you can type in “double” to show all products that have “double” in its […]
How to switch between the Enhanced View and Classic View of the Reservation Manager?
When you login the first time after the new Reservations Manager is deployed, you will be prompted to choose to either try the enhanced Reservations Manager now or stay with the Classic view. Once you’ve made your choice, it will be set as your default Reservations Manager view. To change your default Reservations Manager view, […]
What’s new in the Reservation Manager?
The Enhanced Reservation Manager has the following improvements / updates: When you click on a date block, the popup shows more information about the date. E.g. You can set Inventory, Black out, Rates or Restrictions for that product on selected dates.
How to split a multi-room reservation?
When you receive a booking for multiple rooms (with the same room type), you may want to split them into single-room reservations. For instance, when a guest booked 2 King Rooms, one for him/herself and the other for a friend. Here, the guest may want to split the bill. By clicking on the Split Multi-Room […]
What is auto re-pricing and how to disable it?
Auto re-pricing is a feature in the OnRes system that automatically calculates the cost when you make any changes in the Reservation Details window. For example: changing dates, number of rooms, product, rate group, etc. It is an efficient tool that allows you to see price changes instantly without any extra clicks. However, at times […]
How to manage the guest credit card number in the OnRes system?
Guest credit card numbers are managed in the Payment Details section, where you can Add, Delete, Update, View the card info, or charge the card if the Payment Gateway is enabled in your account. To view the card details, click on the View Card button. Then you need to go through the reCAPTCHA validation process powered by […]
How to view the daily rate breakdown for a multi-day reservation?
Users often want the rate for each day of the reservations. Here you can click on the (details) link to view the exact breakdown of daily rates. This is how it looks like in the OnRes system. This will help you understand daily rates of a multi-day reservation and explain your guests the same if […]
Explain the tabs in the Reservation Details window.
The above screenshot represents the Reservation Details window in the OnRes system. The tabs indicate below: Guest Info: This includes the guest’s contact/basic information. To find any existing guest information you can enter the email address and click on the 🔍 icon, their details will auto-populate in the fields below. You can also find the […]