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Managing Reservations
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- How to view reservations on a date in the Reservation Manager?
- How to view a reservation on a particular date for a product (room type)?
- How to manage the reservations listed on the right side of the screen?
- How to create a new reservation in OnRes system?
- How to modify a reservation?
- What more can you do on the date grid?
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- What's new in the Reservation Manager?
- How to switch between the Enhanced View and Classic View of the Reservation Manager?
- How to use the Filter function in the Enhanced View of the Reservation Manager?
- How to use the Smart Search function in Enhanced View of Reservation Manager?
- How to see reservations of a selected date in the enhanced reservation view?
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Managing Inventory
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Managing Products & Packages
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Managing Rates and Restrictions
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Promotions and Discount Codes
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- How does promotion work in the OnRes system?
- How to setup a promotion?
- What happens when two promotions overlap on the same dates?
- How to exclude promotions on certain dates?
- How to apply a promotion in the Reservation Details window?
- How to show availed promotions in the guest confirmation emails?
- How to create a "Free night stay on a reservation" or "3rd Night Free" kind of promotion?
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Managing Housekeeping
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Managing Channels
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Analytics & Reports
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Settings
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Managing Interfaces
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Guest Emails
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Check-in/Out & Room Assignments
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Managing Add-ons
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Setup OnRes 2.0 Booking Process
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Setup Policies
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Export Availability
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Payment Gateway
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Multiple Room Type Booking
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- The Reservation IDs
- How to find / sort a Master Reservation?
- How to view / edit a Master Reservation?
- How to create a Master Reservation?
- How to add/split a Child Reservation to/from an existing Master Reservation?
- How to cancel/reactivate a Master or Child Reservation?
- How to merge existing single reservations into a Master Reservation?
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Contact Manager
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Contactless And Upselling
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Financial System
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- How to open / create a folio?
- How to post charges to a folio?
- How to make payment?
- How to void a posting?
- How to transfer a posting to another folio?
- How to setup Billing Instructions for automatic transfers?
- Receipts
- How to Check-out a Reservation if it has Folios with Zero Balance?
- How to associate a credit card with a folio?
- How to bill a reservation to an Accounts Receivable (A/R) account?
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Group Reservation
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Room Auto Quarantine
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Troubleshooting
How to setup Daily, Weekly or Monthly rates in the OnRes system?
Note: If you are setting Daily, Weekly or Monthly rates for website only (i.e. NOT for OTA/GDS), you can use the LOS Based Pricing feature (refer question 2.6). If you are not doing it for website, but for the OTA and GDS, please follow the below steps.
To have different Daily, Weekly and Monthly rates for your product, use these restriction settings properly.
First, create three rate groups and link them to your product. Let’s say you want to do this for ‘Queen’ product.
- Queen – Daily Rate
- Queen – Weekly Rate
- Queen – Monthly Rate
You can create the Daily Rate first, then copy and save them for the other two.
Please note, all rate entries must be set on Per Night basis.
Then go to the Rates & Restrictions Manager and set the “Length of Stay” Restrictions for each of these rate groups as follows:
- Daily Rate: Set Min Night Stay to 1, and Max Night Stay to 6.
- Weekly Rate: Set Min Night Stay to 7, and Max Night Stay to 29.
- Monthly Rate: Set Min Night Stay to 30, and Max Night Stay to 0.
In such a case, when guests search for a room for less than 7 days, only Daily Rate will show up in the search results. However, if searched for 7 – 30 days, only Weekly Rate will show up in the results and if searched for 30+ days, only Monthly Rate will appear.
Here is an example to apply restriction settings for the Weekly Rates: